Privacy Policy – Sherlainco LLC
Effective Date: 20 – 10 – 2025
At Sherlainco LLC, we respect and protect the privacy of our clients, patients, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard information when you interact with our services, website, and communication platforms.
1. Information We Collect
We may collect the following types of information:
-
Personal Information: Name, email, phone number, practice/organization name, specialty, etc.
-
Billing & Practice Data: Information required to provide medical billing, coding, credentialing, and revenue cycle management services.
-
Technical Data: IP address, browser type, and usage analytics when visiting our website.
-
Patient Information (Protected Health Information – PHI): Collected only as required to perform billing and revenue cycle services, in compliance with HIPAA.
2. How We Use Information
We use collected information to:
-
Provide medical billing, coding, and RCM services
-
Process claims, manage accounts receivable, and handle denials
-
Communicate with providers and staff about services
-
Improve our website, services, and customer experience
-
Ensure compliance with healthcare regulations
3. HIPAA Compliance
As a healthcare business associate, Sherlainco LLC follows all HIPAA regulations regarding Protected Health Information (PHI).
-
PHI is only accessed and used for legitimate billing and RCM services.
-
All data is stored securely with restricted access.
-
Regular compliance audits are performed to safeguard patient information.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your information. We may only share data with:
-
Insurance companies, clearinghouses, and payers (to process claims)
-
Credentialing organizations (for provider enrollment)
-
Legal authorities, if required by law or regulatory compliance
5. Data Security
We implement industry-standard security measures to protect all information, including:
-
Secure servers and encrypted data transmission
-
Access control and authentication procedures
-
Regular HIPAA-compliant audits and monitoring
6. Data Retention
We retain information only as long as necessary to fulfill our services, comply with laws, or meet contractual obligations.
7. Your Rights
You have the right to:
-
Request access to your personal information
-
Request corrections or updates
-
Request deletion of non-essential data
-
Opt-out of non-service-related communications
8. Cookies & Website Tracking
Our website may use cookies and analytics tools to improve user experience. You can disable cookies in your browser settings if preferred.
9. Third-Party Links
Our website may contain links to external sites. Sherlainco LLC is not responsible for the privacy practices of other websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
For any questions about this Privacy Policy or our data practices, please contact us:
📧 Email: info@sherlainco.com
📞 Phone: +1 713 987 8501
🌐 Website: www.sherlainco.com
📍 Address: 5704 Edgemoor Dr #56, Houston, TX 77081
